PURPOSE

Feedback is all around us at work and at home. Giving and receiving feedback is essential skill to build trust, effectively communicate, engage employees and achieve results. Individuals desire to know how they are performing and where they stand year round, not just at formal Performance Reviews. This interactive workshop helps employees, managers and leaders at all levels get comfortable with the discomfort of giving and receiving feedback. Participants will explore feedback triggers and identify self-management strategies and preventative approaches. Using common scenarios and real-life examples, participants will practice being in the roles of giver and receiver applying the feedback model and self-management approaches. Special emphasis will be placed on creating a safe environment where participants can be open and learn from each other.

LEARNING INTENTIONS

Participants will be able to:

  • Describe the benefits of appreciative and constructive feedback
  • Utilize feedback to increase self-awareness and self-management
  • Consider how you can authentically show up grounded and with a sense of ease during feedback conversations
  • Describe the physical, emotional and thought response that may be triggered by feedback
  • Explore personal triggers and develop strategies to prevent and self-manage effectively
  • Apply a feedback model and
  • Practice giving and receiving feedback

KEY TOPICS

  • Emotional Intelligence
  • Self-management and the Amygdala Hijack
  • Feedback Model
  • Making Requests and Offers
  • Powerful Questions

TARGET AUDIENCE: Leaders and employees across all areas and levels

LENGTH: 4 hours