Team Assessments offer the opportunity for personal and collective learning. Combined with Team Coaching, assessments help teams build trust, engage more empathically, and gain clarity on what they need from each other. Teams tell us that these types of engagements help them get work accomplished more effectively and efficiently, while also finding the joy in working together.
Getting to Yes, Roger Fisher and William Ury offer methods for effective negotiation and communication. This book provides helpful examples of how to separate the people from the problem and how to focus on interests rather than on problems.
Fierce Conversations, Achieving Success at Work & in Life, One Conversation at a Time, Susan Scott bases her book on effective principles such as obeying your instincts, making the conversation real, letting silence do the heavy lifting, mastering the courage to interrogate reality, and being truly present. Her book steps the reader though ways to have difficult conversations while talking “with” others rather than “to” others.
Barriers and Gateways to Communication, Rogers, C. R., & Roethlisberger, F. J. Harvard Business Review
The Pros and Cons of Workplace Conflict, Quality Digest
Want Collaboration? Accept-and Actively Manage-Conflict, Jeff Weiss and Jonathan Hughes, F. J. Harvard Business Review
Be a Better Leader, How to Referee Work Relationships, Fast Company
6 Tips for Effective Meeting Management, Michelle Mock