Giving Feedback

Overview

Giving and receiving feedback is essential skill to build trust, effectively communicate, engage employees and achieve results. Individuals desire to know how they are performing and where they stand year round, not just at formal Performance Reviews. This interactive workshop helps employees, managers and leaders at all levels get comfortable with the discomfort of giving and receiving feedback. Participants will explore feedback triggers and identify strategies for managing. Using common scenarios and real-life examples, participants will practice being in the roles of giver and receiver applying the feedback model and self-management approaches. Special emphasis will be placed on creating a safe environment where participants can be open and learn from each other.

Objectives

• Describe the benefits of appreciative and constructive feedback
• Prepare to be present, authentic and grounded during feedback conversations
• Describe the physical, emotional and thought response that may be triggered by feedback
• Give and receive appreciative and constructive feedback effectively

Content

• Preparing for Feedback
• Components of Effective Feedback
• Using a Feedback Model

Target Audience: Leaders and employees across all areas and levels

Length: 2 hours