Overview

Vital Accountability is a proactive approach to managing expectations based on understanding what motivators drive performance. Participants will learn how to have productive accountability conversations from the start by beginning with a common purpose, setting clear expectations, managing and monitoring progress, and evaluating results to drive accountability in a positive way. This course will enhance participants’ understanding of accountability whether they are delegating work to others, leading a project team, or negotiating with peers.

Objectives

• Identify three motivators that drive performance
• Recognize how state of mind impacts performance and results
• Frame accountability conversations with clear purpose and outcomes
• Use collaborative communication skills to create a shared understanding, and establish a common purpose
• Coordinate action effectively to set expectations for accomplishing tasks and working collaboratively
• Manage agreements, monitor progress, and adjust, as needed
• Evaluate results and feedforward by owning your part and creating shared learning

Content

• Setting Expectations
• Advocacy and Inquiry
• Requests, Offers and Agreements
• State of Mind

Target Audience: Leaders and employees of all levels

Length: Two 2.5-hour sessions.  Scheduled on two consecutive days or at the client’s convenience.

Virtual Delivery: Zoom, Adobe Connect, WebEx or other virtual platform that support breakout rooms for more intimate conversations